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FAQ

What product categories can I find at Jack & Milo?

At Jack & Milo, we offer a complete range that includes supplements for your pet’s health, tools and accessories designed to make your life as a pet owner easier, and toys plus engaging stimulants aimed at enhancing your dog’s mental well-being.

Are my personal and payment details safe?

Absolutely. We use advanced security protocols to ensure that all personal and financial information is handled with the utmost confidentiality.

How can I get in touch with Jack & Milo support?

You can reach out through the various channels available on our website (chat, email, or phone). Our team is ready to answer any questions related to products, the purchase process, delivery, or any other concerns.

How is the product delivery handled?

Once your order is completed through our website, our integration with Amazon takes over to optimize the delivery process. This partnership allows us to offer faster shipping times and high-quality logistics service.

How can I track the status of my order?

All updates regarding your order—from processing to delivery—are available in your account dashboard on our site, allowing you to easily monitor every step.